In order to be successful through challenging times, it is important to have systems in place so you are prepared for anything. A lot is involved in setting up systems, but one thing is mandatory: A TEAM! Kathleen Niedert, System Quality Assurance Officer for Western Home Communities and Martin Bros.' own Mary Sell, Menu Services Manager, will discuss how to set up systems, WHY you need to set up systems, and most importantly, how to include the whole team in the process.